[vc_row][vc_column][vc_custom_heading source=”post_title” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”General” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][vc_tta_accordion c_position=”right” active_section=”1″][vc_tta_section title=”What is the Centre for Online Resolution of Disputes (CORD)?” tab_id=”1574338169950-e0b9e6a6-2cc6″][vc_column_text]CORD is an independent, neutral institution that facilitates fast, secure, and cost-effective dispute resolution by providing a platform for easy access to the dispute resolution, making the resolution process unbiased and transparent while maintaining confidentiality; and ensuring the availability of trained legal and technical professionals throughout the proceedings.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can CORD provide legal advice?” tab_id=”1574338208492-e38519b2-252c”][vc_column_text]No. CORD does not provide legal advice. CORD is an independent, neutral institution that does not represent parties.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there a minimum or maximum claim amount restriction for filing a case with CORD?” tab_id=”1574338209493-2bde497c-9fb4″][vc_column_text]No. CORD administers cases with a claim value of a few thousand rupees to millions of dollars.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can CORD administer cases in languages other than English?” tab_id=”1574338207987-d1d0ac2b-e38b”][vc_column_text]Yes. CORD has an array of neutrals and case managers who are well versed with languages including but not limited to Hindi, Marathi, Gujarati, Bengali.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does CORD have a model arbitration clause?” tab_id=”1574397812647-99a54a4b-1e29″][vc_column_text]Yes. CORD recommends the parties to incorporate the following clause in their agreements:
Any dispute arising out of or in connection with this agreement, including any dispute relating to the validity or termination of this agreement shall be determined by arbitration to be administered by the Centre for Online Resolution of Disputes (CORD) in accordance with the Rules of Arbitration of CORD, prevailing as on the date of initiating arbitration. The arbitral tribunal shall consist of a sole arbitrator* who shall be appointed by CORD in accordance with its Rules. The decision of the arbitrator shall be final. The seat of arbitration shall be [INSERT SEAT]**. The language of arbitration shall be English.
*Parties can indicate any other odd number.
**Parties should indicate a seat of their choice[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I have to be physically present during the course of the resolution of disputes?” tab_id=”1574397890371-5142bfca-d217″][vc_column_text]No. CORD provides sophisticated technological tools which aids online end-to-end resolution of disputes.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does CORD maintain a panel of neutrals?” tab_id=”1574397899955-e0fdfa6e-d23c”][vc_column_text]Yes, CORD maintains a panel of experienced and qualified arbitrators, mediators and conciliators.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can parties nominate/appoint their own neutral?” tab_id=”1574397912180-543d82a5-3462″][vc_column_text]Yes, if both the parties agree, the parties are at liberty to nominate/appoint their own neutral.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are awards rendered through CORD enforceable?” tab_id=”1574397915650-1f030d90-611c”][vc_column_text]Yes, the awards rendered through CORD are enforceable. The dispute resolution structure is carefully structured to be legally compliant.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can CORD appoint neutrals in ad hoc cases?” tab_id=”1574397920191-e0608f7e-2b70″][vc_column_text]Yes. Subject to the terms and conditions of the agreement between the parties, CORD accepts requests to appoint neutras in ad hoc cases.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][stm_spacing lg_spacing=”50px” md_spacing=”50px”][/vc_column][/vc_row]