Introduction
At TERES, we recognize that privacy is not just a legal requirement but a fundamental aspect of the trust you place in us. This Privacy Policy outlines our commitment to protecting your personal information and describes our practices regarding the collection, use, and safeguarding of your data.
We adhere to the highest standards of data protection, implementing industry-leading security measures and maintaining transparency in all our data practices. Our approach goes beyond compliance – we view privacy as integral to our service design and corporate values.
Information We Collect
Information You Provide
- Professional credentials and bar admission details
- Contact information including business email and phone
- Firm affiliation and practice area specialization
- Billing information and payment preferences
- Case files and client matter data (encrypted)
- Communication preferences and settings
Automatically Collected Information
- Device information and browser configuration
- IP address and approximate geographic location
- Platform usage patterns and feature interactions
- Search queries and document access logs
- System performance and error diagnostics
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
Service Delivery
Providing access to our legal technology platform and ensuring optimal performance.
Security & Fraud Prevention
Protecting your account and our systems from unauthorized access and malicious activities.
Personalization
Customizing features and recommendations based on your practice areas and preferences.
Communication
Sending important updates, notifications, and responding to your inquiries.
Legal Compliance
Meeting our legal obligations and responding to lawful requests.
Product Development
Analyzing usage patterns to improve existing features and develop new capabilities.
Data Protection & Security
We implement comprehensive security measures to protect your information:
Encryption
AES-256 encryption at rest, TLS 1.3 in transit
Access Control
Role-based permissions with MFA
Infrastructure
SOC 2 Type II certified data centers
Monitoring
24/7 security monitoring and threat detection
Auditing
Regular third-party security assessments
Incident Response
24-hour breach notification commitment
Your Rights
You have the following rights regarding your personal information:
Access
Request a copy of your data
Rectification
Correct inaccurate information
Erasure
Request deletion of your data
Portability
Receive data in machine-readable format
Restriction
Limit processing of your information
Objection
Opt-out of certain processing
Legal Compliance
TERES maintains compliance with global privacy regulations:
- GDPR - European Union
- CCPA - California
- PIPEDA - Canada
- LGPD - Brazil
- ISO 27001 - Global
- SOC 2 - Industry
Contact Us
For privacy-related inquiries or to exercise your rights:
Privacy Team: privacy@teres.ai
Data Protection Officer: dpo@teres.ai
Mailing Address: 123 Innovation Drive, San Francisco, CA 94105