This Acceptable Use Policy ("AUP") governs the use of TERES Legal Technology services, including AI-powered transcription, DASH document management platform, and hearing support services. This policy ensures our services are used in compliance with legal ethics, professional standards, and applicable laws.
All users, including law firms, barristers, solicitors, arbitrators, and court personnel, must adhere to this policy when using our services for legal proceedings and document management.
Acceptable Use
Authorized Uses
Our services may be used for:
Recording and transcribing legal proceedings with proper authorization
Managing case documents and evidence in compliance with court rules
Preparing electronic hearing bundles for arbitration and litigation
Conducting e-discovery in accordance with discovery obligations
Facilitating remote hearings with appropriate consent
Translation and interpretation for multilingual proceedings
Storing and sharing legal documents with authorized parties
User Responsibilities
Users must:
Obtain necessary permissions before recording proceedings
Ensure all participants are aware of recording and transcription
Comply with court orders and procedural rules
Maintain confidentiality of sensitive legal information
Use strong, unique passwords for DASH platform access
Report any security incidents immediately
Professional Standards
Legal Professional Conduct
All users must maintain the highest standards of professional conduct, including:
Adherence to bar association and law society rules
Maintenance of attorney-client privilege
Compliance with duty of confidentiality
Respect for legal professional privilege
Proper handling of privileged communications
Ethical use of AI-enhanced transcription services
Arbitration Standards
For arbitration proceedings, users must comply with:
ICC, SIAC, LCIA, ICSID, and other institutional rules
Confidentiality requirements of arbitral proceedings
Ex parte communication restrictions
Document disclosure obligations
Court Compliance
Users must ensure compliance with specific court requirements including:
Electronic filing procedures
Document formatting standards
Transcript certification requirements
Evidence authentication rules
Prohibited Activities
Strictly Prohibited Uses
The following activities are strictly prohibited:
Unauthorized recording of proceedings or conversations
Tampering with or altering transcripts
Accessing another firm's or client's confidential data
Using services for illegal or fraudulent purposes
Violating intellectual property rights
Circumventing security measures or access controls
Attempting to reverse-engineer our AI technology
Sharing login credentials or allowing unauthorized access
Content Violations
Users must not upload, store, or process:
Malware, viruses, or harmful code
Content that violates court sealing orders
Documents subject to suppression orders
Materials that violate protective orders
Illegally obtained evidence
Content that infringes third-party rights
System Abuse
Prohibited system activities include:
Automated scraping or data harvesting
Excessive API calls that impact service performance
Attempting to overwhelm system resources
Using services for cryptocurrency mining
Running unauthorized scripts or bots
Legal Ethics Compliance
Conflict of Interest
Users must ensure that their use of TERES services does not create or exacerbate conflicts of interest. Proper conflict checking must be performed before sharing access to case materials.
Duty of Competence
Legal professionals using our AI-powered services must:
Review and verify AI-generated transcripts for accuracy
Understand the capabilities and limitations of the technology
Maintain competence in using legal technology tools
Ensure proper supervision of non-lawyer staff using the platform
Client Consent
Where required by professional rules, obtain informed client consent before:
Using cloud-based document storage
Employing AI for transcript generation
Sharing case materials with third parties
Recording client communications
Security Requirements
Account Security
Users must:
Use strong passwords (minimum 12 characters, mixed case, numbers, symbols)
Enable multi-factor authentication (MFA)
Never share login credentials
Log out when sessions are complete
Report suspicious activity immediately
Data Handling
When handling sensitive legal data:
Encrypt sensitive documents before upload
Use secure networks (avoid public WiFi)
Verify recipient identity before sharing documents
Follow data retention and deletion policies
Comply with cross-border data transfer restrictions
Incident Response
In case of security incidents:
Immediately notify TERES security team
Preserve evidence of the incident
Cooperate with investigation efforts
Implement recommended remediation measures
Content Standards
Document Integrity
All documents and recordings must be:
Authentic and unaltered (except for authorized redactions)
Properly attributed to their source
Compliant with chain of custody requirements
Free from unauthorized modifications
Transcript Accuracy
Users must ensure:
Audio quality is sufficient for accurate transcription
This Acceptable Use Policy is subject to change. Users will be notified of material changes via email and DASH platform notifications. Continued use after notification constitutes acceptance of updated terms.